Legal Information

Privacy Policy

We collect information from you when you place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number, credit card information or Login Information or FTP Information. You may, however, visit our site anonymously.

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience :
(your information helps us to better respond to your individual needs)

To improve our website :
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service :
(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions :
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Authorize.Net Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

This was last updated on June 1, 2016.

 

Use of Cookies

Cookies are pieces of information which a website transfers to your computers hard disk for record-keeping purposes. Cookies can make a web site more useful by personalizing information for visitors and by storing information about your preferences on our site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers. It is our policy to use cookies only for the following purposes :

  • To identify you
  • To customize our site for you
  • To help improve navigation

Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to reject cookies. However, you will not be able to take full advantage of our web site if you do so.

We use tracking technology to better understand site traffic patterns and use. However, none of the information collected via tracking technology is personally identifiable information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Peppre Digital Agency LLC
410 Bergen Blvd., Palisades Park, NJ 07650
Tel 1.800.704.0741 · Fax 1.800.704.9311
admin@peppre.com

Terms and Conditions

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

[You must be at least [18] years of age to use this website. By using this website [and by agreeing to these terms and conditions] you warrant and represent that you are at least [18] years of age.]

[This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to our PEPPRE.COM’s use of cookies in accordance with the terms of PEPPRE’s privacy policy.

License to Use Website

Unless otherwise stated, PEPPRE and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not :

  • Republish material from this website (including republication on another website);
  • Sell, rent or sub-license material from the website;
  • Show any material from the website in public;
  • Reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • Edit or otherwise modify any material on the website; or
  • Redistribute material from this website except for content specifically and expressly made available for redistribution.

Where content is specifically made available for redistribution, it may only be redistributed within PEPPRE.

Acceptable Use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without PEPPRE’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without PEPPRE’s express written consent.

Restricted Access

Access to certain areas of this website is restricted. PEPPRE reserves the right to restrict access to other areas of this website, or indeed this entire website, at PEPPRE’s discretion.

If PEPPRE provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

PEPPRE may disable your user ID and password in PEPPRE’s sole discretion without notice or explanation.

User Content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to PEPPRE worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to PEPPRE the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or PEPPRE or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

PEPPRE reserves the right to edit or remove any material submitted to this website, or stored on PEPPRE servers, or hosted or published upon this website.

No Warranties

This website is provided “as is” without any representations or warranties, express or implied. PEPPRE makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, PEPPRE does not warrant that:

  • This website will be constantly available, or available at all; or
  • The information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any [legal, financial or medical] matter you should consult an appropriate professional.

Limitations of Liability

PEPPRE will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if PEPPRE has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit PEPPRE’s liability in respect of any:

  • death or personal injury caused by PEPPRE’s negligence;
  • fraud or fraudulent misrepresentation on the part of PEPPRE; or
  • matter which it would be illegal or unlawful for PEPPRE to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.
If you do not think they are reasonable, you must not use this website.

Other Parties

You accept that, as a limited liability entity, PEPPRE has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against PEPPRE officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect PEPPRE’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors.

Unenforceable Provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify PEPPRE and undertake to keep PEPPRE indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by PEPPRE to a third party in settlement of a claim or dispute on the advice of PEPPRE’s legal advisers) incurred or suffered by PEPPRE arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of These Terms and Conditions

Without prejudice to PEPPRE’s other rights under these terms and conditions, if you breach these terms and conditions in any way, PEPPRE may take such action as PEPPRE deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

PEPPRE may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment

PEPPRE may transfer, sub-contract or otherwise deal with PEPPRE’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire Agreement

These terms and conditions constitute the entire agreement between you and PEPPRE.COM in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Terms and Service

PEPPRE.COM, independent web designer and hosting provider, resells the hosting services of Media Temple and is legally bound to, and has adopted, the Policies thereof. As a customer/client of PEPPRE, independent web designer and hosting provider, You are likewise legally bound to these Policies. If you disagree with any of these Policies, you must cancel your account with PEPPRE, independent web designer and hosting provider.

If You have any questions about what You see on this page, please feel free to contact us at admin@peppre.com.

These are the terms You agree to when ordering services from or continuing as a customer/client of PEPPRE, independent web designer and hosting provider. The Agreement incorporates the following documents by reference: the plan Description that describes the services You are buying and related fees; these Terms of Service (TOS); the PEPPRE, independent web designer and hosting provider TOS, and the Privacy Policy. When we use the term “Agreement” or “Agreements” we are referring collectively to all of them.

It is further understood that PEPPRE, independent web designer and hosting provider, other than being a reseller of their hosting services, is NOT otherwise affiliated with (mt), and any billing, guarantee/warranty, or refund information shown in their terms at the above link may not accurately reflect the billing, guarantee/warranty or refund information applied to PEPPRE, independent web designer and host’s hosting clients. As web hosting clients of PEPPRE, independent web designer and hosting provider, you must contact PEPPRE, NOT Media Temple, for any issues. Media Temple will not directly provide technical support or service to clients of their resellers, including PEPPRE, independent web designer and hosting provider.

Hosting Fee

Hosting fees are charged in advance, and may be paid for monthly, quarterly, semi-annually or annually using Stripe and PayPal Payment Gateway and WHMCS Hosting Automation System.

Website Update and Maintenance Fees

Requested site updates are billed at our standard hourly rate, with a one-half-hour minimum. All requested site updates will be invoiced daily as performed. Monthly statements will be generated on or about the 1st of each month. If you would like to establish a monthly maintenance agreement by retainer, please contact us.

Billing Cycle and Late Payments

The Monthly Billing Cycle begins on the 1st day of the month and the Yearly Billing Cycle begins on the Dec 1st of the year. The Late Payments is $25.

All payment for web development charges must be made in US dollars. No Money Order, business or personal checks. You may also pay your bill by credit card using PEPPRE Collaboration System by accessing https://peppre.com/client or on the “Make a Payment” button at the Invoice Section of this collaboration system.

If payment on any statement is not received on or before the 5th day of the month following the statement date, a five dollar ($25.00) late payment fee will be added and no further updates will be performed until your account is paid in full. This late fee will accrue each month that your account is in arrears. Note that we do not differentiate between hosting and other services in past due accounts; any payment received will be applied first to the past due amount and then to the current charges, regardless of whether you specify your payment to be “for hosting only” or similar.

If an invoice for any services associated with an account with PEPPRE is not paid within thirty (30) days after the date of the invoice, a past due notice along with a “Notice of Impending Suspension” may be mailed out.

If no payment has been received within sixty (30) days following date of invoice, the account will be suspended and all access to your files and site will be shut off. This means that your website will not be visible on the Internet, nor will you be able to access your website via FTP. To have your account unsuspended due to a non-payment, a twenty five dollar ($25.00) service charge will apply in addition to the amount past due.

We must assume that if an account has been allowed to become over ninety (60) days late, it is the customer’s intent to discontinue utilizing our services and terminate the account. Accounts that remain unpaid for ninety (60) days following date of invoice are subject to removal from the server. To have your site reloaded onto the server after being removed for nonpayment, a non refundable one hundred fifty US dollar ($150.00) reactivation fee must be received in addition to the full amount previously due.

If your non-payment results in termination, your data will be deleted and no longer retrievable. You hereby acknowledge that this is PEPPRE’s policy when it comes to data retention, and waive all rights in and to your data in these situations.

In the event that a client has been allowed to accumulate a debt beyond the due date of a payment and the client then makes a partial payment on any outstanding amount, such payment will be offset against the largest and/or oldest amount outstanding.

Uncollected past due accounts are subject to submission to a third-party collection agency. Client shall be liable for all fees associated with such collection actions. Accounts which have been placed with collections will be subject to the late payment fee as described above. While PEPPRE, in dependant web designer does not report accounts to credit agencies, accounts submitted to a collection agency may have a detrimental effect on client’s credit rating.

In the case of a disputed charge on an invoice, Client shall pay the undisputed amount and provide a letter of dispute describing why they feel the total amount billed is in error. We will investigate and may amend the disputed invoice if such action appears to be warranted.

PEPPRE is not liable for any loss of profits, projected profits, or the loss of any other monetary or non-monetary benefits resulting from the use or termination of an account.

There is a twenty-five US dollar ($25) service charge for credit card charge backs.

It is not our desire to put any of our clients out of business. If you are experiencing an unusual hardship and are finding it difficult to pay your amount due in full, please call for arrangements to avoid suspension/removal of your account. However, no leniency that we may show in terms of any of the above at any time, will in any way and under any circumstances constitute a waiver of any of our rights to enforce any and all of our terms and conditions at any time in the future.

Domain Name Service

If You use our Domain Name services to register, renew or transfer a domain name, you agree PEPPRE’s sole responsibility is to submit the request to OpenSRS (the “Registrar”). PEPPRE is not responsible for any errors, omissions or failures of the Registrar. You are solely responsible for the costs of the Domain Name services. All Domain Name services must be paid in full before we will submit the request to the Registrar and all Domain Name services sales are final and exempt from the Money Back Guarantee. Your use of domain name services is subject to the applicable legal terms of the Registrar posted on their website. You are responsible for managing your domain(s), closing any account with any prior reseller of or registrar for the requested domain name, and you are responsible for responding to any inquiries sent to you by the Registrar.

Please note that domain name registration made through PEPPRE will NOT necessarily automatically renew at the end of each registration period. If we have registered your domain name, or transferred your domain name to our registrar, we will attempt to notify you by E-mail at least thirty (30) days prior to the end of your registration period that your domain name is due to expire. Nevertheless, it is Your responsibility to know when your domain name is due to expire, and PEPPRE is not responsible for domain name registrations which have been allowed to lapse.

To check on the expiration date of your domain name, visit http://who.is and input your domain name. While there, please review the contact information listed for your domain name. If it is incorrect, please notify us or whoever registered your domain name.

Please be aware that if your domain name expires, all email, website, or other services that were associated with it will be affected. Additionally, if your domain is not renewed prior to the expiration date, it will go into a “Redemption Period” during which the registrar may charge up to two hundred fifty dollars ($250.00) to reactivate the domain. We have no control over this fee. After being in the Redemption Period, which lasts from 60 to 90 days, un-renewed domain names are returned to the open market and are subject to registration by other parties.

If you have registered your Domain Name through any registrar independent of PEPPRE.COM, it is not our responsibility to notify you of pending expiration dates. This is because unless you have named us as billing contact on that account, we will receive no notification that the domain is pending expiration.

Keeping track of Your domain’s expiration date is wholly Your responsibility and PEPPRE will not be held liable for any downtime and/or resulting loss of income resulting from the expiration of Your domain name.

Reservation of Rights

PEPPRE Web Hosting reserves the right at all times to require changes, disable as necessary any website, account, database, or other component that does not comply with its established policies, or to make any such modifications in an emergency, without notice if necessary. We also reserve the right to prohibit activities that damage PEPPRE Web Hosting’s commercial reputation and goodwill. Any material that, in our judgment, is obscene or threatening or otherwise violates our agreements is prohibited. PEPPRE, independent web designer and hosting provider will be the sole arbiters as to what constitutes a violation of this Policy.

The information on this page was last revised on 01/09/2019 with minor spelling corrections on 01/12/2019.

Refund & Cancellation Policy

Web Design

Payments for custom design projects are made to us in increments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable. If a project is canceled or postponed, all monies paid are retained by Peppre and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

Print Design

Design costs paid to Peppre are non-refundable. Printing costs paid to Peppre are refundable only if printing error is determined to be our fault. We are not liable for damages incurred due to printing errors or problems from our files if full specifications from your printer were not provided or were incorrect/inaccurate, or if you supply the wrong files to your printer.

Chargebacks

If we receive a chargeback or payment dispute (i.e. PayPal Dispute) from a credit card company or bank, your service and/or project will be suspended without notice. A $50 chargeback fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a chargeback, contact us to address any billing issues. Requesting a chargeback or opening a PayPal dispute for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund. Please read and make sure you fully understand our refund policy prior to making a payment.

Website Hosting

Payments for past months of web hosting are non-refundable. Hosting accounts are set up at the time of order and are allotted a specific amount of server resources, according to the plan purchased. If client did not make use of the account, payment for services is still due. Hosting accounts are not canceled until notice is received from the client, or until 15 days after due date of payment not received. If client paid for hosting account for 12 months ahead and cancels service before plan expiration date, a refund may be given for the months not yet elapsed. If client received free products and/or services with their hosting plan purchase, the value of the free services will be deducted from the refund amount.

PEPPRE.COM RESERVES THE RIGHT TO REFUSE IN THE FOLLOWING EVENTS :

– If any Intellectual Property (IP)* has been developed, designed or created upon the clients behalf including but not limited to creative design, web design, print design, or any other web development intellectual properties and services that have been rendered on behalf of the client.

– Purchaser has attempted a chargeback and failed.

*Intellectual property (IP) is a term referring to a number of distinct types of creations of the mind for which a set of exclusive rights are recognized—and the corresponding fields of law. Under intellectual property law, owners are granted certain exclusive rights to a variety of intangible assets, such as musical, literary, and artistic works; discoveries and inventions; and words, phrases, symbols, and designs.

Payment Security

To help ensure that your shopping experience is safe, simple and secure PEPPRE uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration. You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with ‘https:’ instead of the normal ‘http:’. This means that you are in secure mode.

 

Payment Methods

We accept Visa, MasterCard, American Express, Discover. Payment is only debited from your card at time of dispatch. We also accept wire and direct Bank transfers. Peppre Digital Agency LLC is registered with Squareup.Com and PayPal Payment Gateway. This ensures that your information is kept private while in transit between your web browser and our web server securely.

The information on this page was last revised on 01/09/2019 with minor spelling corrections on 01/12/2019.